Goals

Goals your team can finish.

Each quarterly goal gets one owner, a finish line and milestones, and it ties back to the plan for the year. Check it every week: on track or off track.

Sample company: Harborline. Names are the Worker cast.

From the year to the week

Every goal ties to the plan.

The year sets the target. The quarter breaks it into goals. Each goal breaks into steps someone can finish.

The year

95% customer retention

Customer retention this year
Owned by Mara
This quarter

Company goals

Launch the new support process
Ruth
Sign 40 new customers
Kofi
Cut late job starts in half
Dev
This week

Ruth’s goal, step by step

Write the new support process
Done
Train all 8 support teammates
3 of 8 trained

What it does

Three habits, built in.

One owner

A goal with two owners has none

Each goal has one person who answers for it in the weekly meeting.

A finish line

Done is never a debate

A number, a date or something that exists when it is done. Milestones show the way there.

Every week

One status, every week

On track or off track. Off-track goals go on the meeting agenda as issues.

Questions

Asked and answered.

How many goals should a team set?

Fewer than you think. A short list that gets done beats a long list that gets started.

What makes a good finish line?

A number, a date or something that exists when you are done: a process written down, a program launched, a team trained.

Do we have to set them up ourselves?

No. Send us your plan and your lists and we set up your goals for you.

Run your week on Worker.

Free for your whole company. We set it up for you.

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