Revenue Operations Manager

Give the sales and customer teams the tools, data and process to do their best work.

About the role

Good selling depends on clean data, clear process and tools that get out of the way. As revenue operations manager, you build the systems that help our sales and customer teams spend their time with owners, not with spreadsheets.

You’ll work with sales, onboarding, customer success and finance. You own the CRM, pipeline reports, the forecast and the rules that move each lead to the right person.

What you’ll do

• Own the CRM and keep its data clean and complete.
• Build pipeline reports and run the forecast with the sales manager.
• Set up lead routing and territories so every lead gets a fast answer.
• Track commission and quota for the sales team with finance.
• Pick, set up and train the team on sales tools.
• Find what slows deals down and fix it.
• Report on the full path from a new request to a company running on Worker.

What you bring

• 3+ years in revenue operations or sales operations.
• Deep knowledge of a major CRM.
• Strong with spreadsheets, reports and data.
• You explain numbers simply.
• Organized, careful with details and quick to follow up.

Meet most of these? Please apply. We care more about what you can do than a perfect match.

Nice to have

• Experience working with sales leaders on forecasts and plans.
• Experience with lead routing, enrichment and sales automation tools.
• Experience supporting both sales and customer success teams.
• Working knowledge of SQL.

Your first 90 days

1. Month 1Learn how we sell and onboard, and review the CRM, reports and lead routing.
2. Month 2Fix the biggest data and routing gaps, and set up a weekly pipeline report.
3. Month 3Run the forecast with the sales manager, and share a plan for tools and training.

How you’ll live our values

• See it. Own it.If a report is wrong or leads are landing with the wrong person, you fix it or bring a fix the same day.
• Learn. Improve. Repeat.You change one process at a time, watch what the team does with it, and keep what makes selling easier.
• Say the hard thing.If the data says the forecast is off, you tell the sales manager plainly, even when it isn’t what they hoped to hear.
• Stay until they win.A clean report isn’t the finish line. You check that each change helps reps spend more time with owners.

Read our values and the story behind each one

Pay and benefits

$150K to $205K a year.

• Where you land in the range depends on your skills and experience.
• We share the full benefits package before your first interview.
• We never ask about your current or past pay.

Where you’ll work

Based in our Raleigh office, most days in person.

How we hire

1. A 30-minute call with our team.
2. A skills interview or a short work sample.
3. Meet the founders.
4. References and an offer.

We reply to every applicant within 5 working days. Your application goes straight to our team. No agencies and no automated screening.

About Worker

Worker is a company operating system for small businesses. Owners and their teams can see the plan, who owns each task and which numbers need attention. Goals, to-dos, issues and the weekly leadership meeting stay in one place.

Our teams in Raleigh, San Francisco, New York and Prague build the system that helps owners grow without running everything themselves.

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