Business Operations Associate

Help run the company: the projects, reports and processes that keep every team moving.

About the role

Worker helps owners run their company with a clear plan and clear numbers, and we hold ourselves to the same standard. As our business operations associate, you help the leadership team run projects, read the numbers and make better decisions.

You’ll work with leaders across sales, operations, marketing, product and engineering. You own company-wide projects from start to finish and the reports that show how the business is doing.

What you’ll do

• Run company-wide projects from start to finish.
• Build reports that show how the business is doing.
• Help each team plan its goals and track its numbers.
• Find slow or broken processes and fix them.
• Turn messy questions into clear analysis the leadership team can act on.
• Prepare materials for leadership meetings and follow up on decisions.
• Keep the company’s plan, goals and scorecard current with each team.

What you bring

• 3+ years in consulting, operations, strategy or finance.
• Strong spreadsheet and data skills.
• You turn messy problems into clear plans.
• Clear writing.
• Organized, and good at getting people to follow through.

Meet most of these? Please apply. We care more about what you can do than a perfect match.

Nice to have

• Experience at a software company.
• Some SQL.

Your first 90 days

1. Month 1Learn how each team works, the numbers it tracks and the projects already in motion.
2. Month 2Own your first company-wide project, and build a report the leadership team uses every week.
3. Month 3Run several projects at once, and fix a process that slows teams down.

How you’ll live our values

• See it. Own it.If a project stalls between teams, you find the next step and the right owner instead of waiting for someone to notice.
• Learn. Improve. Repeat.You review each project when it ends, keep what worked, and make the next one run better.
• Say the hard thing.If the data points away from the plan, you say so to the leader who owns it, while there’s still time to change course.
• Stay until they win.A project isn’t done when the work ships. It’s done when the team and our customers feel the result.

Read our values and the story behind each one

Pay and benefits

$130K to $160K a year.

• Where you land in the range depends on your skills and experience.
• We share the full benefits package before your first interview.
• We never ask about your current or past pay.

Where you’ll work

Based in our Raleigh office, most days in person.

How we hire

1. A 30-minute call with our team.
2. A skills interview or a short work sample.
3. Meet the founders.
4. References and an offer.

We reply to every applicant within 5 working days. Your application goes straight to our team. No agencies and no automated screening.

About Worker

Worker is a company operating system for small businesses. Owners and their teams can see the plan, who owns each task and which numbers need attention. Goals, to-dos, issues and the weekly leadership meeting stay in one place.

Our teams in Raleigh, San Francisco, New York and Prague build the system that helps owners grow without running everything themselves.

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